As part of our ISO we operate a regular, open and honest customer feedback process with all of our customers.  

So far in 2017, 93% of our customers surveyed said that our customer service and quality of product and service was Excellent and our overall satisfaction level provided so far this year is 91%.

Read on to find out more.

If you'd like to leave your own feedback, please do so by clicking below; this will take you to a link online to enable you to complete our survey.

Complete Customer Satisfaction Survey Now

UK Truck Sales, Chassis & Bodybuilding and Repair & Paint: The One-Stop-Shop

"I was looking for a bespoke vehicle with which to expand the business.I arrived unannounced in reception at Britcom with an idea in my head for a vehicle I wanted and left a couple of hours later with this idea a reality. The Britcom team worked patiently with me over the ensuing weeks to produce a bespoke vehicle we are all proud of. I was treated with utmost respect by the whole team, from reception and throughout Sales and Engineering. I have enjoyed working with Britcom and know this will not be the last time we work together.” SteveSpancat Distribution 

UK Truck Sales

"Britcom’s unique offering is the large choice of vehicles in one place. Everything was straightforward and completed promptly and they had the truck chassis type I wanted available immediately. As Britcom is ISO accredited, I know I am getting a quality service." Richard, BATA


"Helpful friendly staff, excellent service technicians". Philip, Duncombe Farm

Export Parts

"We have been dealing with Britcom for a long period of time and their knowledge and expertise is excellent". Kripa, Trinidad


"Jobs are always carried out very professionally, with successful outcomes; the team has a 'can-do' attitude even when given very little notice. The Team are always prompt and have a deep knowledge of the trucks and their systems". Peter, Adam Bowes

Chassis & Bodybuilding

"I have just placed a second order for chassis engineering services based on the service I previously received;  I can only be very complimentary of the chassis engineering team." David, Bickford Truck Hire

Repair & Paint - Bodyshop Services

"I am very impressed with the service provided.  I am currently sorting out more work to go through Britcom's Bodyshop." Dan, Alexanders Horseboxes

Plant Sales

"Your process from start to finishing has been top class; especially communication which I value the most.  You guys are amazing at what you do and never stop." Robert Mbae


"Happy with everything and have more vehicles already booked in." Richard Tallis, Barrett Steel

Plant Sales

"Britcom is a very professional company and I am very satisfied with your services." Jaffar Hussan, Kokotoni 

Export Truck Sales

"Dealing with Britcom for a long time; one of the major suppliers of trucks in Kenya; they have very good staff and hospitality, with a large choice of trucks available." AA Haji, Anwarali